Work Process

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How We Work
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At The Big Heat Pump Company, we follow a structured and collaborative work process to ensure excellence in every project. By combining technical expertise with open communication, we turn complex challenges into streamlined solutions that meet our clients' unique needs

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Consultation & Planning

We begin with in-depth consultations to understand your project’s needs, define goals, and create a detailed plan with timelines, resources, and deliverables

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Design & Engineering

Our engineers and designers create detailed blueprints using advanced tools, ensuring all specifications meet industry standards for flawless execution

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Delivery & Installation

We manage seamless delivery and can provide the highest quality of installation to ensure your project goes smoothly and is completed on time

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Further Servicing

We perform strict testing and quality checks during servicing, and offer further ongoing support for continuous efficient operation

Showcasing Our Engineering Expertise

As part of a full restoration of a beautiful London townhouse, The Big Heat Pump Company delivered a flawless installation of stylish new radiators that perfectly complement the fresh interior design. Blending form and function, the radiators not only provide efficient heating but also enhance each room with their sleek, modern look. The team’s expert workmanship is evident throughout, with clean pipework and thoughtful placement that harmonises effortlessly with the home's aesthetic. Alongside the radiators, The Big Heat Pump Company also installed an air source heat pump, bringing sustainable, low-carbon heating to this elegant period property.

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Cambridge House – A Complete Renewable Revamp Cambridge House underwent a full renewable energy overhaul, featuring the OCHSNER Air 18 heat pump, known for its super-quiet operation and exceptional efficiency. Perfectly suited for this energy-conscious homeowner with discerning taste, the OCHSNER system was an ideal choice. The project also included advanced features like cork insulation and Tesla battery storage, ensuring the home is well-equipped to handle future energy price increases and changing climate conditions. This forward-thinking upgrade provides both comfort and long-term sustainability.

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We design and build containerised plant rooms in any size, colour or cladding options. These are perfect for commercial use. In this example two containerised plant rooms are being used as plant rooms that house the OCHSNER heat pumps and the external fan units are placed on a single gantry on top. The external space was previously unused and this solution meant that all the new refurbishment work could be done outside and not disturb the leisure centre day to day operation, nor did they have to find the space in the existing undersized plant room

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St Peter Mancroft Church in Norwich city centre has dramatically reduced its carbon footprint and energy use by replacing its entire interior lighting system, installing OCHSNER heat pumps as well as batteries and solar panels. Through this work, the church expects to see an 84% reduction in emissions by saving 60 tonnes of CO2 each year.​ St Peter Mancroft is now recognised by The Church of England as a Demonstrator Church as an example for all churches striving to meet the CofE's Net Zero 2030 ambition

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Get In Touch With The Big Heat Pump Company

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